Terms and Conditions

Welcome to Kawaii Shop. By placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. Orders

• All orders are subject to product availability.

• Once your order is confirmed, we will begin processing it as soon as possible.

• We reserve the right to cancel or refuse any order due to stock availability, pricing errors, suspected fraudulent activity, or other unforeseen circumstances.

2. Product Information

• We strive to display our products, colors, sizes, and descriptions as accurately as possible.

• Please note that actual colors may vary slightly due to lighting, photography, and differences in screen displays.

• Measurements are provided as accurately as possible. A small variation may occur depending on the manufacturing process.

3. Pricing

• All prices are listed in Nepalese Rupees (NPR) unless otherwise stated.

• Prices may change without prior notice.

• Promotional offers and discounts are available only during the stated promotional period.

4. Payments

• Payment methods available will be displayed during checkout or confirmed when placing your order.

• Orders may only be processed after payment or order confirmation, depending on the selected payment method.

5. Shipping & Delivery

• Delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

• Customers are responsible for providing accurate delivery information. We are not responsible for delays or failed deliveries caused by incorrect addresses or contact details.

6. Returns & Exchanges

• Please refer to our Return & Exchange Policy for detailed information.

• Returned items must meet our eligibility requirements.

• Items that have been worn, washed, damaged, or altered are not eligible for return or exchange unless they arrived defective.

7. Cancellations

• Orders may be cancelled only before they have been packed or shipped.

• Once an order has been dispatched, cancellation requests cannot be accepted.